Vice President Dr Mahamudu Bawumia has unveiled the one-stop portal “Ghana.gov”, a payment and revenue collection platform that provides a single point of access to all services of the government’s ministries, departments, and agencies.
The vice president launched the portal at the Jubilee House on Wednesday and is accessible via www.ghana.gov.gh or short-code *222# on any mobile phone.
The portal is expected to promote transparency and visibility of internally generated funds.
The platform consists of 4 main components: a web portal, mobile app and USSD interface; a payment processing component; a notification component; and a complaint submission medium.
At the launch ceremony, which had in attendance the Chief of Staff, Ministers in charge of Finance, Digitalisation and the Governor of the Bank of Ghana, Vice President Bawumia expressed delight that Ghanaian expertise had been utilised once again a Ghanaian problem.
The Ghana Card, the Digital Address System, the Mobile Money Interoperability, Ghana.Gov and the Universal Q Code are the foundational enablers in the country’s effort to maximise the potential of digital technologies in Ghana’s transformation.
“I am excited that once again, we did not have to go beyond our shores to develop and manage a platform like this. Indeed, the spirit of collaboration and innovation exhibited by the local technology companies (Hubtel, Expresspay and IT Consortium) powering this payments platform is most admirable.
Dr Bawumia said the collaboration spearheaded by the Ministry of Finance with support from the Ministry of Communications also involved the National Information Technology Agency, “which I am told is doing a good job hosting and managing the call centre supporting this platform.”
He said that, among others, this single payments platform is expected to help grow government revenue, redefine how we all engage with government, and help boost Ghana’s international profile rankings.”
“It is estimated that about 10 to 15% of government collections are lost through inefficiencies, theft and other accounting schemes. Going digital means that we can improve our revenue collections by an estimated Three Billion Cedis (GHS 3 billion) annually.
“Beyond the financial benefits of Ghana.GOV, the platform will also transform how the citizenry connects to government. There is currently no official Government of Ghana mobile application for the over 9 million smartphone users and the more than 30 million mobile users in Ghana.
The soon-to-be-published Ghana.GOV Citizen App, the Vice President indicated, would have essential features that would change how Ghanaians connect to official information, report issues within their communities, and exchange critical data.
Dr Bawumia said the government’s aim of making Ghana a globally competitive market is anchored in the increasing access to public services through technology which has a strong positive impact on the general ease of doing business within Ghana.
In the process, this will boost our ranking among other nations and thereby help grow our foreign direct investments, offer a single and straightforward user experience for all government services and will make it easy for everyone to find and pay for government services, he noted.
The days where you have to make several phone calls or look for a middleman to get information and help on a government service is coming to an end,” he remarked.
Currently, Ghana Revenue Authority (GRA), Passport Office, Lands Commission, National Service Secretariat, Food and Drugs Authority, National Information Technology Authority, Registrar Generals Department, and the National Schools Inspectorate Authority are onboard the Ghana.gov portal.
Those organisations that will soon be hooked up are the Public Procurement Authority, Data Protection Commission, National Petroleum Authority, Minerals Commission, and the Commission for Technical and Vocational Education and Training, and Ghana Post.
Rex Mainoo Yeboah, ISD