The outbreak of COVD-19, with its inimical effect in many countries, has contributed to setting a pace for Ghanaians to shift from the analogue world into the digital world.
The acceptance of the digital transformation envisaged and implemented by the current government was very slow.
However, the emergence of the COVID-19 outbreak revolutionised the digital transformation agenda.
When the pandemic broke out, all countries, including Ghana, were looking for ways to stop the spread, lockdown was the immediate option since vaccines were not available. People had to stay at home and abandon all forms of social and economic activities. As the situation was getting worse and vaccines were long in coming, businesses and citizens have to innovate.
Banks started going paperless; introducing mobile banking and other sectors of the economy also started digitising their businesses, making people without alternatives to switch to these digital platforms.
Furthermore, online shopping was only patronised by few people, but as the lockdown, the closure of airports and borders were, online shopping increased and this concomitantly gave jobs to delivery companies. Therefore, while others lost jobs through layoffs, others got jobs through online delivery.
Many individuals started to market online, and their customers had to receive a phone call or text message to receive their products conveniently. Also, even rural folks took advantage of the situation to increase their clients and market their income-generating activities online.
The entertainment industry witnesses its share of benefits. All clubs, theatres were shut down. The smart youth did not fold their arms, waiting for life to return to normalcy but took advantage of the platform acting comedy and uploading on social media to entertain people at the comfort of their homes.
The education sector has been a living testimony. When the government announced a lockdown, many unemployed graduates waiting for government posting took advantage of the situation and started advertising on their blogs ‘Call for home tuition’, which attracted many parents who did not want their children to sit idle. It attracted employment for most graduates and also increase the use of Information Communication and Technology tools among young people. Higher education institutions shifted to virtual learning, exposing students to other modes of acquiring knowledge.
The COVID 19 has sped the digital transformation agenda started by the Government of Ghana in 2017. It has created an equitable platform for job opportunities, enhancing the economy and ensuring a robust and corrupt-free society.
By Fuseini Ahmed Rabiu